Privacy Policy

1. Who We Are (Data Controller)

The data controller for all personal information collected through this website and our services is:

• Business name: Suk Vana
• Address: 56 Moo 8, Mae Rim-Samoeng Road, Mae Rim, Chiang Mai 50180, Thailand
• Privacy enquiries: privacy@sukvanavs
• Phone: +66 53 862 419

2. What Information We Collect

We collect personal information only when you choose to provide it — through our contact form, by phone, or by email. The information we may collect includes:

• Full name
• Email address
• Phone number (if provided)
• Enquiry content or message
• Information you share during a visit or residency arrangement
• Technical data from website cookies (see our Cookie Policy)

We do not collect sensitive personal data (such as health information) through the website. If health-related information is relevant to a residency discussion, it is handled with full discretion and only with your knowledge and consent.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under Thailand's Personal Data Protection Act B.E. 2562 (PDPA):

• Consent — when you submit our contact form or agree to our cookie policy
• Legitimate interest — to respond to your enquiry and operate our community effectively
• Contractual necessity — when you enter into a residency arrangement with Suk Vana

4. How We Use Your Information

• To respond to your enquiry or question
• To arrange and confirm a visit or residency
• To send relevant information about our services, if you have expressed interest
• To improve our website and understand how it is used (aggregated analytics only)
• To comply with legal and regulatory obligations

We do not use your information for automated decision-making or profiling. We do not send marketing materials without your explicit agreement.

5. Who We Share Data With

Suk Vana does not sell, rent, or share your personal information with third parties for marketing purposes. Your data may be shared in limited circumstances with:

• Service providers who operate our website or communications infrastructure, under strict data processing agreements
• Analytics services (e.g. Google Analytics) in anonymised, aggregated form
• Legal authorities, only when required by Thai law

6. How Long We Keep Your Data

• Enquiry data (contact form submissions): up to 12 months from last contact
• Residency records: 5 years from the end of residency, as required by Thai financial and administrative regulations
• Cookie and analytics data: per cookie durations — see Cookie Policy

After these periods, data is securely deleted or anonymised.

7. How We Protect Your Data

• HTTPS encryption for all website traffic
• Access controls limiting who within our team can view personal data
• Regular review of data handling practices
• Secure deletion procedures when retention periods end

In the event of a data breach that may affect your rights, we will notify you within 72 hours of becoming aware of it, in accordance with PDPA requirements.

8. Cookies

Our website uses cookies to understand how it is used and to provide a consistent experience. For full information on the types of cookies we use and your options for managing them, please see our Cookie Policy.

9. Your Rights Under PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data, subject to legal retention requirements
• Restrict processing of your data in certain circumstances
• Data portability — request your data in a structured, machine-readable format
• Object to processing based on legitimate interest
• Withdraw consent at any time, without affecting the lawfulness of prior processing
• Lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at privacy@sukvanavs. We will respond within 30 days.

10. Third-Party Links

Our website may include links to external sites. Suk Vana is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us at privacy@sukvanavs so that we can delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Continued use of our website or services after changes are made constitutes acceptance of the updated policy. We encourage periodic review.

13. Contact for Privacy Matters

For any questions or requests related to this Privacy Policy or your personal data, please contact:

• Email: privacy@sukvanavs
• Phone: +66 53 862 419
• Address: Suk Vana, 56 Moo 8, Mae Rim-Samoeng Road, Mae Rim, Chiang Mai 50180, Thailand